Yes! All Lavinda devices come with dual voltage support (100–240V) and include compatible adapters, making them safe and reliable for international use.

Yes! All Lavinda devices are covered by a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects and quality issues under normal use.

If you experience any problems with your product, please contact our support team at service@lavinda.com with your order details, and we’ll be happy to assist you.

If your Lavinda drill’s power cord or controller is not working properly, please stop using the device immediately and contact our support team at service@lavinda.com.

We’ll help troubleshoot the issue, and if the item is still under warranty, we’ll arrange a replacement or repair. Please include your order number, product model, and a brief description (or photo/video) of the issue for faster service.

Yes! Lavinda drills and accessories are designed with both beginners and professionals in mind. Our tools feature intuitive controls, adjustable speed settings, and ergonomic designs that make them easy to use—even if it’s your first time doing your nails. Whether you’re learning at home or just starting your beauty journey, Lavinda is a perfect match.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and select local payment options depending on your location.

Orders are typically processed within 1–2 business days. Once shipped, you’ll receive a confirmation email with tracking information.

We process orders quickly, so we recommend reaching out to our support team as soon as possible. While we can’t guarantee changes or cancellations once an order is placed, we’ll do our best to help!

Our website automatically displays and charges in your local currency based on your shipping country and browser settings. You can also manually select your preferred currency at checkout. Currency conversion and final charges are processed by your payment provider.

Yes, we offer worldwide shipping to most countries and regions.

Shipping is free within the United States.

For international orders, shipping costs are calculated at checkout based on the total weight of your order and the destination.

Absolutely. Once your order has been shipped, you will receive a tracking number via email so you can monitor its progress in real-time.

If your tracking shows “Delivered” but you haven’t received the package, please contact our customer support at service@lavinda.com and we’ll help you resolve the issue promptly.

Yes, all Lavinda products come with a 1-year limited warranty from the date of purchase.

Simply contact our customer service team at service@lavinda.com, and we’ll assist you with the return or exchange process.

Please reach out to us right away. If your item is defective or damaged, we’ll replace it free of charge.

Yes, customers are responsible for return shipping costs unless the item received is defective or incorrect.

To maintain peak performance, use a soft cloth to gently wipe down your device after each use. Avoid using alcohol or harsh chemicals. Keep your device stored in a dry, cool place when not in use.

Yes, every Lavinda product comes with a user manual in the box. 

Lavinda tools are designed for best performance with Lavinda accessories. While third-party attachments may be compatible, we cannot guarantee performance or safety when used with non-Lavinda accessories.

It depends on usage frequency. For regular users, we recommend replacing drill bits or sanding bands every 2–4 weeks to maintain hygiene and performance.

First, ensure the power cord is securely connected to both the outlet and the device. Check that the power switch is turned on and the speed dial is not set to zero.

If the problem persists, try using a different outlet. If the device still doesn’t power on, please contact our support team at service@lavinda.com for further assistance.

If you suspect a fault with your power cord or controller, stop using the device immediately. Reach out to our support team at service@lavinda.com with your order number and a brief description of the issue.

We’ll help you troubleshoot and, if needed, guide you through the replacement process.

Yes, we offer replacement cords, controllers, and select attachments for individual purchase. Please visit the “Accessories” section of our website or contact us at service@lavinda.com to find the right parts for your device.

You can reach our customer support team by emailing us at service@lavinda.com. We’re here to help with any product or order-related inquiries.

We aim to respond within 8 hours of receiving your email. During weekends or public holidays, please allow up to 48 hours or until the next business day for a reply.

Yes, we do! If you’re interested in becoming a reseller or exploring collaboration opportunities, please email us at service@lavinda.com for more information.