Order Processing Time
All orders are processed within 3–5 business days. You will receive a shipping confirmation email with a tracking number as soon as your order is on its way.

Please note: Order processing time is not included in the delivery time estimates.

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days
Free shipping is available for most U.S. orders. Rates will be calculated at checkout if applicable.

International Shipping

Delivery time: 4–8 business days (including 3–5 days for processing)
We offer two international shipping methods:
• DDP (Delivered Duty Paid): Lavinda covers the import duties/taxes.
• DDU (Delivered Duty Unpaid): Customers are responsible for any duties or taxes upon delivery.

Shipping method will depend on your destination. Shipping fees are calculated at checkout.

Where We Ship
We currently ship to most countries around the world. If your country is not listed during checkout, please contact our support team at service@lavinda.com.

Missing or Lost Packages
If your tracking shows “Delivered” but you haven’t received your package, please reach out to us within 7 days of the marked delivery date.

Customs & Import Duties
Customers are responsible for ensuring compliance with local laws.

Lavinda cannot declare items as gifts or reduce the stated value on customs documents.

Resale Restrictions
Lavinda products are not intended for resale outside of authorized channels. Orders suspected of unauthorized resale may be canceled.